We called them and they were out within an hour. We told them our problem (which the insurance company said they could not fix without putting a hole in our wall). They were super confident on the phone of the nature of the problem, how much it would cost, and the fact that they could fix it without hesitation. They came out and fixed it within 30 minutes of being here. They guy was super friendly, explained everything he was doing, and gave us pointers to prevent future problems. We would recommend this company to anyone.
They are fantastic! Thank you!